Menu

Privacy Policy

Last Updated: May 11, 2025

1. Introduction

At Medical App, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services. By using our app, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and health-related data (e.g., medical history, appointment details) you provide during registration or use of our services.
  • Usage Data: Information about how you interact with the app, such as pages visited, features used, and session duration.
  • Device Information: Device type, operating system, IP address, and unique device identifiers.

3. How We Use Your Information

Your information is used to:

  • Provide and improve our services, such as scheduling appointments and facilitating virtual consultations.
  • Personalize your experience, including tailored health recommendations.
  • Communicate with you, including sending appointment reminders and health updates.
  • Ensure the security of our app and protect against fraud.
  • Comply with legal obligations and regulatory requirements.

4. Sharing Your Information

We may share your information with:

  • Healthcare Providers: Doctors and specialists you consult through our app, only with your consent.
  • Service Providers: Third-party vendors who assist with app functionality (e.g., cloud storage, analytics), bound by strict confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights and users’ safety.

We do not sell your personal information to third parties.

5. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and obtain a copy of your personal information.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of certain communications, such as promotional emails.

To exercise these rights, contact us at privacy@medicalapp.com.

7. Cookies and Tracking

Our app uses cookies and similar technologies to enhance your experience and analyze usage. You can manage cookie preferences through your device settings.

8. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the app after changes constitutes acceptance of the revised policy.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: privacy@medicalapp.com
Address: Medical App Inc., 123 Health St., Wellness City, WC 12345